Water supply to Karragarra, Macleay and Lamb islands is expected to begin being progressively restored from the early hours of tomorrow morning Tuesday 23 October 2018.

The artificial lake created on Karragarra Island by a burst bulk water pipeline has been drained allowing Seqwater to assess the damage. A large section of the pipeline is now being repaired. The time required to drain the lake took longer than first estimated.

Seqwater and its contractors will work overnight to repair the damage before water supply is brought back progressively.

Seqwater will provide an update on water supply restoration at about 6am tomorrow morning.

The current boil water alert for the three islands will remain in place until water quality assessments advise the water meets the required public health standard. Residents may notice dirty water from ground water infiltration as Seqwater progressively restores supply.

The alert is expected to remain in place until Thursday.

Seqwater acknowledges the impact on the community and has worked to bring back supply as quickly as possible.
Redland City Council will continue to supply bottled water to affected residents. Bottled water will be available for collection until 10pm, reopening at 6am, at the following locations:
•    Macleay Island – Rural Fire Brigade Station, 276 Central High Road
•    Lamb Island – Rural Fire Brigade Station, Lucas Drive
•    Karragarra Island – Rural Fire Brigade Station, 11 Noyes Road

For more information about the pipeline repairs and water supply reconnection, call Seqwater on 1800 771 497.

For more information about bottled water, visit www.redland.qld.gov.au or call on (07) 3829 8999.

10am Monday 22 October 2018

Karragarra Island, Macleay Island and Lamb Island residents advised to boil drinking water 

Seqwater and Redland City Council advise all residents of Karragarra Island, Macleay Island and Lamb Island to boil their tap water used for drinking following a burst water main.

This alert applies to all residents of Karragarra Island, Macleay Island and Lamb Island from 22 October 2018. 

Bulk water authority Seqwater is working closely with Redland City Council to resolve the situation. The notice is precautionary following a break in the bulk water pipeline between North Stradbroke Island and Karragarra Island. The break means that groundwater may have infiltrated the treated water.

Redland City Council is currently transporting bottled water to the islands. Pick-up points will include:

  • Macleay Island – Rural Fire Brigade Station, 276 Central High Road.
  • Lamb Island – Rural Fire Brigade Station, Lucas Drive
  • Karragarra Island – Rural Fire Brigade Station, 11 Noyes Road

Contact Council on 3829 8999 if you’re unable to access water pick-up points.
For updates on repair and reconnection of supply visit http://www.seqwater.com.au

The boil water alert will stay in effect until Seqwater and Redland City Council are confident there is no longer a public health concern. Regular updates will be provided to affected communities.

Consuming unboiled drinking water could lead to illness, especially for vulnerable people (e.g. those who are very young, elderly or immune compromised). If you are concerned about your health contact 13 HEALTH (13 43 25 84), your local doctor or local hospital and advise them of your concerns. 
People should use cooled boiled water or bottled water for:
•         drinking
•         brushing teeth
•         washing and preparing food or beverages
•         preparing baby formula
•         making ice
•         bathing infants.
Unboiled drinking water can be used for:
•         showering and bathing other than infants (but minimise water in the mouth) 
•         washing dishes by hand or in a dishwasher, provided dishes are air-dried 
•         flushing toilets. 
People should bring drinking water to a boil and then allow water to cool before using it or storing it in a clean, closed container for later use. 
Kettles with automatic cut-off switches are suitable for producing boiled water. Variable temperature kettles should be set to boil.  
Residents are urged to share this alert with neighbours and friends.
For more information about health and safety and bottled water during the outage, visit www.redland.qld.gov.au or phone Redland City Council on (07) 3829 8999.