Water is a precious resource for us to use wisely.
The combined level of the SEQ Water Grid is now below 60%. We are in the ‘drought response’ phase of the region’s Drought Response Plan. This means we are:
- increasing production at the Gold Coast Desalination Plant
- maximising operation of the SEQ Water Grid
- asking the community to use water wisely.
While there are no water restrictions at this level, there are lots of simple ways you can save water.
We're encouraging everyone to take the Water Promise and become water wise!
If one million people in South East Queensland make a commitment to save just three litres of water a day, we could save three million litres of water every day!
That's 15,000 bathtubs of water.
Our dam levels are below 60%, so we are asking everyone in South East Queensland to voluntarily reduce their water use. Water restrictions apply in some areas that are not connected to the SEQ Water Grid.
- Frequently asked questions
What is the Water Promise?
The Water Promise is a clear action to commit to save water in and around our homes and workplace.
No matter where you are on your water saving journey, there are many simple ways we can all save water, every day. Everyone and every drop counts.I've signed up, now what?
Water is a precious resource for us to use wisely. Now that you have made a commitment to save water, there are a number of things you can do from here:
Why should I make a Water Promise?
- conduct a home water audit to see how much water your household uses, and where you can focus your water saving efforts
- sign up for monthly tips and updates to support you on your water saving mission
- check this page for a range of helpful resources, tips and tools to give you ideas
- encourage your family and friends to make a Water Promise
- share your water saving ideas with us on Facebook or join the #MyWaterPromise conversation
Everyone and every drop counts. In South East Queensland, we rely mostly on dams as a source of water supply. The reality is, we can't rely on rain to fall where and when we need it.
We are all part of the community we serve. With dam levels falling below 60%, we're asking everyone to find ways to reduce their water usage. No matter where you are in the region, we can all make a Water Promise towards a sustainable water future.Why are we being asked to save water?
South East Queensland’s largest drinking water storage – Wivenhoe – is at the lowest its been in almost a decade.
Water is our most precious resource and to support our community and environment in times of drought we all need to do our part to use less water.
This is where the Water Promise comes in. By promising to save more water and taking action to learn where you can do so in and around your home, you’ll join others in your community committed to our water future.What difference can one person make?
You may feel that your individual water saving efforts don’t make a huge difference.
But if one million people in South East Queensland make a commitment to save just three litres of water a day, we could save three million litres of water a day! That's 15,000 bathtubs.
Everyone and every drop really do count.When are mandatory water restrictions likely to be introduced?
The South East Queensland Drought Response Plan introduces mandatory region-wide water restrictions when the combined level of our drinking water dams reach 50% capacity.
If mandatory water restrictions are introduced at 50%, they will be in place across the entire South East Queensland region and ask residents to target 140 litres of water per person per day.Can I top up my empty rainwater tank with town water?
You are currently allowed to use town water to water your garden, top up your pool and for all other outdoor water use activities.
Currently there are no water restrictions on these uses, but you are encouraged to remain efficient in your water use and monitor your consumption to ensure you are aware of increases in your use. It is also a good idea to make sure your rainwater tank is available to capture any rain that does fall.
Water saving tips include: keeping the pool cover on when the pool is not in use, avoid watering the garden in the heat of the day between 8am – 4pm, and using water saving mulch to reduce water lost to evaporation.What is Seqwater doing to make sure we don't run out of water?
Seqwater is responsible for water security in South East Queensland and in line with its legislative responsibility has developed and amended its Water Security Program – a long-term plan to manage water security across the region.
This Program includes triggers for activating drought response and actions that aim to manage the water supply and demand to ensure that the region does not run out of water.
The biggest single change since the Millennium Drought has been the construction of the SEQ Water Grid which allows Seqwater to move treated drinking water around the region.
The connected water treatment plants and pipelines across the grid, and the availability of the Gold Coast Desalination Plant and the Western Corridor Recycled Water Scheme to respond to drought, means the region has more resources at its disposal than ever before to manage drought.Why are we being asked to conserve water after significant investment in desalination and purified recycled water?
The SEQ Water Grid and the availability of climate-resilient infrastructure like the Gold Coast Desalination Plant and the Western Corridor Recycled Water Scheme has provided us with the means to better manage drought conditions. However this infrastructure only mitigates the effects of drought - it does not prevent severe drought.
Seasonal rainfall is still important because it replenishes surface water in dams, which account for most of South East Queensland’s water supply.
It is important to remember that in South East Queensland, we live in a climate of extremes and need to be ready to adjust our water use when conditions change.
We are one region with one water supply. Everyone needs to be water efficient, even when parts of our region experience wetter conditions than other areas.
By better managing our water supply we can help delay and even potentially avoid the need for mandatory water restrictions. We understand water restrictions impact our lifestyle and economy, so being water efficient whenever we can will help delay restrictions.What is Seqwater doing to prepare for climate change?
Seqwater regularly monitors the level of water in our dams (the drawdown), rainfall frequency, duration and volume. This is compared to previous data to understand any significant changes.
Seqwater is also aware of, and is considering, climate information for South East Queensland available from the State Government and other organisations. This information will form part of the considerations for the types of water supply options for South East Queensland into the future. When we are planning for the future, we will consider a number of scenarios, and continue to monitor trends, and adapt our planning accordingly.
We are also developing a business-wide Climate Resilience Strategy to deal with the many impacts of a changing climate. Seqwater has worked with the State Government in the development of the Strategy and it features as a case study within the Queensland Government’s own Climate Adaptation Strategy.I am noticing an increase in water tankers taking water, what are they doing?
During dry conditions, there can be an increase in water tanker use delivering water to properties not connected to the town water supply as their rainwater tanks run dry.
There are also other reasons for the use of town water via a tanker such as filling swimming pools, roadworks and dust suppression.
The taking of this water is managed through the South East Queensland Water Retailers through a permit or licensing system. If you are concerned about how or what water is being taken for by the tanker, please contact your relevant South East Queensland Water Retailer (Urban Utilities, Unitywater, Logan City Council, Redland City Council or City of Gold Coast).When will industry be asked to save water?
Many businesses have retained their water efficiency since the Millennium Drought and will continue to do so over the years to come.
When the combined level of our drinking water dams is 60%, water conservation and business and industry voluntary programs will be made available. They will contain information for businesses to conduct their own audit to investigate further water efficiencies in their businesses.
Seqwater will work with peak industry bodies to encourage appropriate water efficiencies for that industry type.Will you close or restrict recreation at lakes if water levels continue to drop?
Seqwater endeavours to keep recreation open at its recreational lakes, however if water levels drop to a point that recreation activities become unsafe, restrictions and subsequent closures may be required.
This is consistent with our approach across all our recreation lakes to best ensure the safety of the public.
We appreciate any closure impacts on recreation users, especially during the summer and holidays but Seqwater has a duty of care to close recreation if public safety is at risk.
If areas are closed or restricted, we will seek to re-open as soon as it is safe to do so. Seqwater informs and updates local stakeholders of potential closures before they take place.Where can I find the amended Drought Response Plan?
On 24 March 2017, Seqwater released South East Queensland’s updated Drought Response Plan, developed as part the Water Security Program 2016 – 2046, our long-term water plan for the region. A key change to our region’s drought strategy is the introduction of a drought readiness phase to help better prepare the region for the prospect of drought.
More about our Drought Response Plan is on page 10 of our Water Security Program 2016-46.
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