Residents on Karragarra Island, Lamb Island and Macleay Island do not need to boil their drinking water as of 9.00pm Wednesday 24 October.

Seqwater and Redland City Council have confirmed multiple treated water samples of the network over the past two days indicate the water is safe to drink.

Water to the three islands is safe to drink and the boil water alert is now lifted.

Redland City Council will now stop the supply of bottled water on the three islands and the bottled water pickup points will be gradually closing.

Water supply to the islands was impacted following a burst water main on Karragarra Island on Sunday night. The time required to drain the lake took longer than first estimated.

Water supply was fully restored Tuesday to Karragarra, Macleay and Lamb islands after the successful repair of a burst water main.

Island residents should now have full water supply pressure available through their household taps. If this is not the case, please report your situation to Council on 3829 8999.

Seqwater and Redland City Council would like to thank the island communities for their patience while the repair work was completed and the volunteers who operated the bottled water pickup points and delivered water to those unable to access those points. Our Community Champions and members of the Lamb Island Residents Association, the SES and Rural Fire Service where among the volunteers to support the island communities.

A boil water alert was issued Monday 22 October as a precautionary measure due to the possibility groundwater may have infiltrated the treated drinking water supply when the pipe burst.

ENDS

Update: 23 October 2018

Water has now been restored to Karragarra, Macleay and Lamb islands.

Residents are advised to continue boiling their drinking water until further notice. 

The burst bulk water pipeline on Karragarra Island was successfully repaired last night.

During today, Seqwater has been progressing recharging the water supply. Water pressure should also be returning to normal.

Some residents may be experiencing dirty water through their pipes and taps as a result of the network flushing being undertaken during the day. Residents experiencing dirty water are advised to run the outdoor tap nearest to the water connection until the water is clear.

Seqwater and Redland City Council advise a precautionary boil water alert is expected to remain in place until Thursday. Multiple treated water samples will be taken at various points along the network and laboratory tested to ensure there is no concern for public health.

Redland City Council will continue providing bottled water to affected residents at no charge. Bottled water is available from the following locations between 6am and 10pm:

  • Macleay Island – Rural Fire Brigade Station, 276 Central High Road
  • Lamb Island – Rural Fire Brigade Station, Lucas Drive
  • Karragarra Island – Rural Fire Brigade Station, 11 Noyes Road

Both Seqwater and Redland City Council acknowledge the impact the pipeline break had on the community and thank affected residents and business owners for their patience and understanding. 

The boil water alert was issued yesterday Monday 22 October as a precautionary measure due to the possibility groundwater may have infiltrated the treated drinking water supply when the pipe burst.
Residents should bring drinking water to a boil and then allow water to cool before using it or storing it in a clean, closed container for later use.
Residents should use cooled boiled water or bottled water for:

  • drinking
  • brushing teeth
  • washing and preparing food or beverages
  • preparing baby formula
  • making ice
  • bathing infants.

Unboiled drinking water can be used for:

  • showering and bathing other than infants (but minimise water in the mouth) 
  • washing dishes by hand or in a dishwasher, provided dishes are air-dried
  • washing clothes
  • flushing toilets.

Kettles with automatic cut-off switches are suitable for producing boiled water. Variable temperature kettles should be set to boil.

For more information about the pipeline repairs and water supply reconnection, email Seqwater at communications@seqwater.com.au or call 1800 771 497.

For more information about bottled water, visit www.redland.qld.gov.au or call on (07) 3829 8999.