Water is progressively being restored to Karragarra, Macleay and Lamb islands, however residents are advised to continue boiling their drinking water until further notice.
A burst water main on Karragarra Island was successfully repaired overnight and drinking water is being progressively restored to island residents. Most residents should have water supply by early afternoon.
Seqwater and Redland City Council advise a precautionary boil water alert is expected to remain in place until Thursday. Multiple treated water samples will be taken at various points along the network and laboratory tested to ensure there is no concern for public health.
Redland City Council will continue providing bottled water to affected residents at no charge. Bottled water is available from the following locations between 6am and 10pm:
• Macleay Island – Rural Fire Brigade Station, 276 Central High Road
• Lamb Island – Rural Fire Brigade Station, Lucas Drive
• Karragarra Island – Rural Fire Brigade Station, 11 Noyes Road
Efforts to inspect the pipeline and restore water supply were hindered after an artificial lake was created from the burst. The time required to drain the lake took longer than first estimated. The pipeline is part of the supply network connecting North Stradbroke Island to the southern bay islands and the mainland.
Both Seqwater and Redland City Council acknowledge the impact on the community.
A boil water alert was issued yesterday Monday 22 October as a precautionary measure due to the possibility groundwater may have infiltrated the treated drinking water supply when the pipe burst.
Residents should bring drinking water to a boil and then allow water to cool before using it or storing it in a clean, closed container for later use.
Residents should use cooled boiled water or bottled water for:
• brushing teeth
• washing and preparing food or beverages
• preparing baby formula
• making ice
• bathing infants.
Unboiled drinking water can be used for:
• showering and bathing other than infants (but minimise water in the mouth)
• washing dishes by hand or in a dishwasher, provided dishes are air-dried
• washing clothes
• flushing toilets.
Kettles with automatic cut-off switches are suitable for producing boiled water. Variable temperature kettles should be set to boil.
For more information about the pipeline repairs and water supply reconnection, email Seqwater at firstname.lastname@example.org or call 1800 771 497.
For more information about bottled water, visit www.redland.qld.gov.au or call on (07) 3829 8999.