Customer confidence reports

The Customer Confidence Report includes information about the:

The report is an indicator of the quality of the bulk drinking water supply in South East Queensland at a particular point in time.

The supply network is operated as an interconnected grid, the exact boundaries of the four zones may change from week to week, depending on the operational requirements at the time.


The Customer Confidence Report is currently under development. Monthly data will not be available from January 2019 until further notice.

We apologise for the inconvenience. While the online report is unavailable, we can provide updated monthly reports by request via:

Please allow up to ten (10) business days to process and respond to requests.

Water reporting zone 1 Water reporting zone 2 Water reporting zone 3 Water reporting zone 4